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Application Support Developer

Salary undisclosed

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Requirements

  • Minimum of 2 years of experience with the .NET Framework (Experience with .NET Core and MVC is a plus)
  • Working knowledge of databases and SQL (SQL Server is a must, experience with MariaDB is a plus)
  • Familiarity with OOP concepts
  • Familiarity with source control and versioning (Preference for GIT)
  • Minimum of 2 years of experience in application development
  • Experience in web-based applications (Experience with Windows Forms or Windows Services is a plus)
  • Experience in at least three different projects
  • Excellent problem-solving and analytical skills
  • Ability to work with minimal supervision
  • Excellent communication skills and ability to collaborate within a team
  • Proficiency in programming (C#)

Responsibilities

Application Maintenance:

  • Provide technical support to existing applications, ensure smooth operations, and resolve any issues that arise.
  • Monitor application performance to detect potential problems or errors and take preventive action.

Troubleshooting

  • Identify, analyze, and fix application errors, whether from the server, database, or user interface side.
  • Manage and resolve support tickets reported by users or internal teams.

Bug Fixes And Development

  • Fix bugs, apply patches, and develop minor features as per business needs.
  • Collaborate with the development team to provide efficient and quick solutions to complex application issues.

Communication And Collaboration

  • Work closely with development, operations, and client teams to resolve technical issues and provide timely solutions.
  • Communicate the status of issues and their resolution to the team and lead.

Monitoring And Reporting

  • Set up and use monitoring tools to ensure application continuity.
  • Prepare periodic reports on application performance and incidents.
  • Record the status and information related to applications, including progress, challenges, and communication with clients, partners, or internal teams.

Documentation

  • Assist the team in creating and updating technical documentation and troubleshooting guides for internal teams and end-users.

Security And Updates

  • Keep up with application security patches and apply necessary updates.
  • Work with the security team to ensure the application meets the required security standards.
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