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Community Intern (Next Level Internship)

Salary undisclosed

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The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to create their #BiggestImpact and #InnovateLeadWin in a competitive and encouraging environment, where they get to choose their own preferred teams and bring themselves and their team to the next level.

If you are:

  • A University student studying in Indonesia
  • At least in your 3rd semester of study, OR
  • An alumnus, max. 1 year after graduation


Send in your application now and start your journey to:

  • Experience working at Indonesia's no. 1 SaaS company
  • Get a min. 3-month period internship experience with your preferred team and role
  • Receive monthly evaluations to keep your Next Level journey on track
  • Attend an exclusive graduation ceremony with leaders of Mekari
  • Join an exclusive community of A-list interns and receive specially-curated insights


By applying through this opening, you are applying specifically for the role of Community Intern:

Job Description:

We are looking for a creative, driven, and passionate Community Customer Intern to join our team at Mekari. This is a fantastic opportunity to gain hands-on experience in community management, from handling community groups to executing referral programs. You will play an essential role in nurturing and growing our community while working alongside experienced professionals in a fast-paced environment.

  • Assist in managing and moderating online and offline community groups, ensuring active participation and engagement.
  • Handle the full cycle of our community customer referral program.
  • Develop creative and engaging content tailored to our community’s needs, including social media posts, newsletters, event invitations, and forum discussions.
  • Foster a strong sense of community through proactive communication, identifying community needs, and addressing concerns promptly.
  • Assist in the planning, promotion, and execution of community events, both virtual and in-person, to drive engagement.
  • Track community issues, gather feedback, and provide insights to improve community programs and campaigns.
  • Work closely with the commercial, customer success, PMO, and PMM team to align community initiatives with company goals.
  • Continuously brainstorm and implement innovative ideas to grow and engage our community effectively.


Requirements:

  • Final year student or have recently graduated with a degree in marketing, communications, public relations, social science, or a related field.
  • Ability to develop original ideas to solve problems and engage the community.
  • Strong written and verbal communication skills in both Bahasa and English.
  • Experience using whatsapp community for engagement and content creation.
  • Strong ability to manage multiple tasks, prioritize work, and meet deadlines.
  • Comfortable working in a team environment and collaborating across different departments.
  • Ability to quickly learn new tools, systems, and processes.
  • Familiarity with content management tools, good taste, basic design skills (canva), and experience in community management.


IMPORTANT:

Before going ahead with your application, make sure you have these items ready to submit:

  • An updated CV
  • Self-introduction video (max. duration 3 minutes), in which you need to mention:
  • Name, City, University
  • Semester / Graduation Date
  • An accomplishment you're most proud of
  • Reasons behind applying to Mekari's Next Level Internship
  • If you were a game character, what skills would you be chosen for?


Note: You may use either English or Bahasa Indonesia for your Self-Introduction video.

If you face any difficulties / errors when uploading your Self-Introduction video, please try the following method:

  • Upload your Self-Introduction Video onto Google Drive.
  • Insert the Google Drive link into a Google Docs file.
  • Download the Google Docs file as PDF.
  • Attach the PDF file in your Next Level Internship application's “Self-Introduction Video” section.


Stii got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way