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We are looking for an IT Project specialist to join our client’s company as a Tech Infrastructure.
Responsibilities:
Product Delivery (Project Execution and Delivery)
• Manage project execution and delivery, projects include:
• Tech Core Digital Workplace, Connectivity, HW/SW products
• EoL of Core Tech products
• Other Tech products, such as Clouds, Security etc
• Retail, Warehouse, LO and Workplaces
• Run projects in line with the product domain priorities and governance.
• Utilizes the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
• Provide feedback to product owners to continuously improve the product
Demand Management
• Collect and manage regional Tech Core demand from Digital Workplace, Connectivity, HW/SW as well as Retail, Warehouse, LO and Workplaces
• Facilitate regular demand review meetings across GCA/APAC Tech Core and other stakeholders.
• Provide complete transparency on approved demand to the CMT & Tech Core project management teams.
• Utilize new Tech Core demand management process.
• The standardized demand management process will capture all requests through a webform and send it into a single central repository using Smartsheet as our main tool across all three hubs.
• Increase the speed of delivery with clear scope and processes as applying the same principals.
• Status updates to be accessible via the demand management dashboard.
Drive Standardization
• Drive consolidation and standardization according to Product roadmap
• Minimize market-for-market customization.
• Drive Tech Core related vendor consolidation projects
Local Services Delivery
• Global budget execution (KSR, EoL, hardware procurement)
• Local budget management, not belonging to Field Services or out of scope services for WaaS.
• Fix and mobile telephony contracts
• Multifunctional and label printers services
• Non-standard servers server maintenance
• RF Scanners services
• Manage business reclass (hardware, telephony, printer consumption, etc.), according to the cost accounting policy.
• Act as the local escalation point for services.
• Manage local non-standard Tech Core components, participates and propose service improvements.
• Manage local non-standard Tech Core providers (i.e. mobile phone contract, hardware providers)
• Global partners local relationship management when applicable (i.e. Local HP contracts, HCL local onboarding, etc.).
• Coordinate Change Management activities for Tech Core standard and non-standard products (i.e. downtime, scope of services)
• Maintain country/site IT service continuity documents and plans.
• Tech Core local representative for ITSCM audi
Requirements:
• Diploma or Bachelor degree in Computer Science or relevant field
• 3-5 years experience in IT related projects
• Skilled in project management
• Experience in retail environment relate to infrastructure, application, network and system management will have advantage
• Able to communicate in English
• Proactive and easily adapt
• A strong team player with ability to work in collaborative environment
• Willing to work overtime
• Willing to be placed in Jakarta site
Benefits:
• BPJSTK & Kesehatan
• Private Insurance
• Medical Reimbursement
• Festive Allowance
Responsibilities:
Product Delivery (Project Execution and Delivery)
• Manage project execution and delivery, projects include:
• Tech Core Digital Workplace, Connectivity, HW/SW products
• EoL of Core Tech products
• Other Tech products, such as Clouds, Security etc
• Retail, Warehouse, LO and Workplaces
• Run projects in line with the product domain priorities and governance.
• Utilizes the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
• Provide feedback to product owners to continuously improve the product
Demand Management
• Collect and manage regional Tech Core demand from Digital Workplace, Connectivity, HW/SW as well as Retail, Warehouse, LO and Workplaces
• Facilitate regular demand review meetings across GCA/APAC Tech Core and other stakeholders.
• Provide complete transparency on approved demand to the CMT & Tech Core project management teams.
• Utilize new Tech Core demand management process.
• The standardized demand management process will capture all requests through a webform and send it into a single central repository using Smartsheet as our main tool across all three hubs.
• Increase the speed of delivery with clear scope and processes as applying the same principals.
• Status updates to be accessible via the demand management dashboard.
Drive Standardization
• Drive consolidation and standardization according to Product roadmap
• Minimize market-for-market customization.
• Drive Tech Core related vendor consolidation projects
Local Services Delivery
• Global budget execution (KSR, EoL, hardware procurement)
• Local budget management, not belonging to Field Services or out of scope services for WaaS.
• Fix and mobile telephony contracts
• Multifunctional and label printers services
• Non-standard servers server maintenance
• RF Scanners services
• Manage business reclass (hardware, telephony, printer consumption, etc.), according to the cost accounting policy.
• Act as the local escalation point for services.
• Manage local non-standard Tech Core components, participates and propose service improvements.
• Manage local non-standard Tech Core providers (i.e. mobile phone contract, hardware providers)
• Global partners local relationship management when applicable (i.e. Local HP contracts, HCL local onboarding, etc.).
• Coordinate Change Management activities for Tech Core standard and non-standard products (i.e. downtime, scope of services)
• Maintain country/site IT service continuity documents and plans.
• Tech Core local representative for ITSCM audi
Requirements:
• Diploma or Bachelor degree in Computer Science or relevant field
• 3-5 years experience in IT related projects
• Skilled in project management
• Experience in retail environment relate to infrastructure, application, network and system management will have advantage
• Able to communicate in English
• Proactive and easily adapt
• A strong team player with ability to work in collaborative environment
• Willing to work overtime
• Willing to be placed in Jakarta site
Benefits:
• BPJSTK & Kesehatan
• Private Insurance
• Medical Reimbursement
• Festive Allowance
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