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- Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to produce software design.
- Provides technical design documentation, includes but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, Security Requirement.
- Analyzes software defects and provides solution design to fix the defects.
- Provides testing data and its documentation.
- Have bachelor’s degree from reputable university with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
- Have >3 years’ experience as System Analyst/Solution Analyst/Technical Analyst in banking industry.
- Have experiences in implementation of Contact Center applications (e.g. Genesys, 3Dolphins Banking Chat, Web Call Engine, etc.).
- Have skill on Ms. SQL Server Database, MySQL Database.
- Have experiences in agile project delivery.
- Fluent in using Jira.
- Have excellent communication and interpersonal skills.
- Proficiency in written and spoken English.
- Teamwork player.
- Have bachelor’s degree from reputable university with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
- Have >3 years’ experience as System Analyst/Solution Analyst/Technical Analyst in banking industry.
- Have experiences in implementation of Contact Center applications (e.g. Genesys, 3Dolphins Banking Chat, Web Call Engine, etc.).
- Have skill on Ms. SQL Server Database, MySQL Database.
- Have experiences in agile project delivery.
- Fluent in using Jira.
- Have excellent communication and interpersonal skills.
- Proficiency in written and spoken English.
- Commit to work for six (6) to twelve (12) months contract and option to extend if required.
- Teamwork player.
- Live in Jabodetabek, Indonesia.
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