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Company Description
OTO.com (PT Carbay Services Indonesia) is Auto Financial Services Marketplace in Southeast Asia and part of CarDekho SEA (India’s biggest digital automotive solutions provider). OTO.com operates the business across Indonesia and initially focuses on new car dealerships and expanding the new business unit for used car financing, re-financing, dealer inventory funding, multifinancing, and auto insurance.
Job Responsibilities
- Conduct outbound calls to potential customers from provided lists, leads, or databases.
- Retain existing customers by providing prompt customer service and resolving customer's complaints.
- Proactively identify potential issues and resolve them to prevent customer dissatisfaction.
- Cultivate and maintain strong relationships with existing customers to foster loyalty and repeat business.
- Follow up on leads and maintain communication with potential customers throughout the sales process.
Job Requirements
- Having experience in Telesales/Telemarketing min. 1 year.
- Having good communication and customer service skills.
- Excellence in engaging customer interaction.
- High-driven and target oriented.
- Adaptable to dynamic working environments.
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