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Business System Analyst

Salary undisclosed

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On behalf of our client: An Enterprise Insurance and Investment Company

Type of Employment: Permanent

Placement: South Jakarta

Immediate - 1 month notice

Key Responsibilities

  1. Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business requirements and functional specifications specific to insurance products and processes.
  2. Process Improvement: Identify areas for process improvement within insurance operations, leveraging industry best practices to enhance efficiency and effectiveness.
  3. System Analysis: Analyze existing business systems and processes, recommending enhancements or new solutions that align with organizational goals and regulatory requirements.
  4. User Acceptance Testing (UAT): Develop and execute UAT plans, ensuring that solutions meet business requirements and facilitate user feedback for continuous improvement.
  5. Stakeholder Communication: Act as a liaison between technical teams and business stakeholders, ensuring clear communication of requirements and project status.
  6. Documentation: Create and maintain comprehensive documentation, including use cases, process flows, and system specifications, to ensure clarity and compliance.
  7. Training and Support: Provide training and support to end-users on new systems and processes, ensuring a smooth transition and user adoption.
  8. Regulatory Compliance: Stay updated on industry regulations and compliance standards, ensuring that systems and processes adhere to legal and regulatory requirements.
  9. Data Analysis: Conduct data analysis to support decision-making processes, utilizing metrics to drive insights and improve operational performance.
  10. Collaboration: Work closely with IT teams, vendors, and other departments to ensure successful implementation of technology solutions in line with business objectives.

Qualifications

  • Min 5+ years of experience as a Business System Analyst, preferably in the insurance industry
  • Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence) and familiarity with databases and data analysis tools (e.g., SQL, Excel).
  • Experience in project management methodologies and tools, with the ability to manage multiple priorities effectively.
  • Strong interpersonal skills, with the ability to build relationships and work collaboratively across departments.
  • Good communication skills in English!
  • Experience in the insurance industry is a must!