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Customer Relationship Management Specialist Internship

Salary undisclosed

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Company Description

Teman Pencari Kerja, a part of Dinar The HR universe, is dedicated to connecting job seekers with relevant opportunities and providing essential career resources. Antarestar - Outdoor fashion industry one of clients of Dinar The HR seeking for CRM Internship.

Role Description

This Internship Customer Relationship Management Internship role at Antarestar one of clients of DinarTheHR involves tasks such as managing customer relationships, analyzing data, communicating with clients, and assisting in project management. The role is located on-site in Bekasi, Jawa Barat, Indonesia.

  • Assist in response to customer chat inquiries on marketplaces (Tokopedia, Lazada, Shope and TikTok).
  • Assist the marketing team with customer-focused campaigns.
  • Assist in organizing and updating customer information in the company's CRM system.

Qualifications

  • Preferably final year student in a college or university.
  • Fresh graduates are welcome.
  • Demonstrates strong proficiency in typing with professional tone.
  • Strong attention to detail and organizational skills.
  • Ability to learn new software and tools quickly.
  • Interest in customer service and relationship building.
  • A positive and enthusiastic attitude.