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Role Description
This is a full-time onsite role for a Mandarin Customer Service professional at our client office. The Customer Service representative will be responsible for providing support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing overall customer experience on a day-to-day basis.
Qualifications
- Customer Support and Customer Service skills
- Experience in maintaining Customer Satisfaction
- Proficiency in Phone Etiquette
- Strong focus on Customer Experience
- Excellent communication skills in Mandarin and English
- Ability to work independently and remotely
- Experience in a similar role is a plus
- Bachelor's degree or equivalent
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