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Head of Operation & Strategy

Salary undisclosed

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Job Description

  • Formulate business strategy with others in the executive team
  • Design policies that align with overall strategy
  • Implement efficient processes and standards
  • Coordinate operation team and find ways to ensure customer retention
  • Ensure compliance with local and international laws (e.g. data protection)
  • Oversee the implementation of technology & analyticssolutions throughout the organization
  • Evaluate risk and lead quality assurance efforts related to our operation
  • Oversee expenses and budgeting to help the organization optimize operation costs and benefits
  • Mentor and motivate teams to achieve productivity and engagement Report on operational performance and suggest improvements

Qualifications

  • Proven experience as Head of Operations, Operations Strategy or similar leadership role
  • Familiarity with all business functions including HR, finance, operationand IT
  • Experience with implementing IT systems
  • Strong knowledge of data analytics and reporting
  • Good with numbers and financial planning
  • Outstanding communication and negotiation skills
  • Excellent organizational and leadership ability
  • Analytical mind
  • Problem-solving aptitude
  • BSc/BA in Business, Computer Science or other relevant field