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IT Support

Salary undisclosed

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Responsibilities

  • Analyzing, troubleshooting, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems
  • Notebook hardware troubleshoot, such as RAM, Hard Disk, VGA
  • Technical documentations of hardware/software additions or changes
  • Updates and closures of trouble tickets and service requests from user
  • Reporting, admin tasks, and IT control activities
  • Support IT help desk support to staff and representatives.

Qualification

  • Min, Diploma-Bachlor's Degree in IT/SI
  • At least 1 year of working experience as an IT Support for hardware/software
  • Hardware knowledge : Desktop PC dan Notebook (Have knowledge in printer is an advantage)
  • Operating System and Application knowledge : Windows, Apple (MacOS)
  • Willing to travel whenever required
  • Domicile in Solo/Pekalongan (Is a must)
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