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Travel Assistant

Salary undisclosed

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Job Description

  • Creating TiPi (Itineraries)
  • In charge of doing the costing based on the Travel Designer's budget
  • Cross-check for Vendor availability
  • Responsible for booking hotels
  • Remind every vendor to assist our customer by the latest 1 day before the customer's arrival
  • Assisting and contacting our customers when they are on an ongoing trip
  • Maintaining good communication with the vendors (before and during the customer's arrival)
  • Creating the activity table
  • Creating the Hotel Voucher
  • Synergy with the finance team for payment
  • Modify itinerary based on customer request, while doing synergy with Travel Designer
  • Discussing with the Travel Designer regarding the costing, itineraries, and availability.
  • Handling minor complaints from ongoing customer
  • Printing for itineraries and creating booking list

Requirements

  • Diploma or bachelor’s of Tourism
  • Have experience for at least 1 year in the tourism industry (Fresh Graduate are welcome to apply)
  • Familiar with travel costing and creating itineraries
  • Proficient in English
  • Having good communication skills
  • Fast Learner, highly oriented, and attention to detail
  • Computer literate
  • Proficient in Google Suites and Microsoft Office
  • Able to work from office (Tangerang)