Customer Service Executive
Salary undisclosed
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Are you passionate about delivering excellent service and keen to work in a global environment? We’re looking for a Customer Service Executive to join our dynamic team! This role will focus on supporting our operations in the Americas and Europe regions. If you enjoy working with people, have an excellent english communication, have a keen eye for detail, and are ready for a challenge, we’d love to hear from you!
Qualifications:
- Candidate must possess Diploma, Bachelor’s Degree, Professional Degree in any field
- Preferable to have experience in Customer Service (but not essential)
- Fresh graduates / entry level applicants are encouraged to apply
- Required language(s): Good Command of the English language
- Excellent phone manner
- A hard working and dedicated approach
- Willing to work in night shift
Key Responsibilities may include, and not limited to
- Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys
- Respond to shopper / auditor email enquiries
- Quality check online reports & surveys according to set service standards
- Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database
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