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Strategic Account Manager

  • Full Time, onsite
  • Juke Solutions (PT Juke Solusi Teknologi)
  • Jakarta Raya, Indonesia
Salary undisclosed

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As an IT Account Manager, you are expected to meet and exceed sales targets and revenue goals. Your role involves managing and nurturing client relationships to drive sales of cybersecurity solutions. You will identify opportunities to upsell and cross-sell IT products and services to existing and potential clients. Additionally, you will stay informed about industry trends, the competitive landscape, and emerging threats to provide clients with relevant insights and solutions.

Job Description:

  • Responsible for sales activities such as cold calling, emails, presentations, assessing clients' needs, meeting with clients, sales reporting, managing client pipeline and project updates, creating quotations, negotiating contracts, visiting clients, and coordinating with solution consultants and delivery teams (internal parties), as well as mapping client accounts and profiles
  • Identify and pursue new clients and sales opportunities by engaging with principals, distributors, and internal networks to increase business volume
  • Meet assigned sales targets, including upselling and cross-selling
  • Establish and maintain good relationships with clients and principals, including handling complaints
  • Stay updated on new products or pricing changes
  • Manage administrative tasks, such as monitoring tender documents and informing bid requirements to sales administration
  • Monitor the entire sales process from initiation to payment stage (invoice/payment and BAST)

Job Requirements:

  • Bachelor’s degree in Marketing, Business Administration, Information Technology, or a relevant field
  • Minimum 3 years of experience as a seller in an IT solutions company with proven achievements
  • Proficiency in utilizing networking and database/customer list coverage from existing accounts
  • Ability to provide solution skills for prospective customers, target-oriented, and well-organized
  • Excellent interpersonal, presentation, negotiation, and communication skills (up to C-level)
  • Good understanding of basic knowledge about Middleware, Data Integration Solution, and Application-Analytics Solutions
  • Familiar with ERP, Data Analytics, Middleware, and Databases
  • Understanding of IT consultant business processes and consultative sales skills
  • Familiar with ERP systems, particularly Odoo
  • Strong team player with trustworthiness, integrity, persistence, fast learning ability, and independence
  • Fluent in English