Senior Business Development Manager
Salary undisclosed
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Job Description:
- Present, promote, sell, and negotiate products/service with accurate information (e.g. product feature, pricing, and fee)
- Responsibility to acquire and onboard new merchants
- Analyze the territory/market's potential and identify new potential business with new merchants
- Increase merchants transactions & sales volume, e.g. by doing analysis merchant's needs, do upselling, and suggesting upgrades or additional features that meet their requirement
- Maintain relationship with existing merchants
- Assist the integration process for partners onboarding so that the production process is in line with the timeline for immediate LIVE production
- Assist merchants in any issues/requests; Understand the problems and challenges of merchants and identify ways the business could be better address those heads
- Update merchant database in CRM
- Handle administrative works related to merchant's data (e.g. craft new sales proposals and contract renewals)
- Prepare periodic reports for sales activities
- Collaborate with internal team to find solutions related to merchants and create merchants satisfaction
- Be the face of DOKU to the merchants and be their partner of choice
Requirements:
- Min. Diploma/Bachelor degree in Marketing, Business Management, Economics or Accounting
- Fluent in English (oral & written)
- Familiar with B2B Sales and Market Analysis
- Fluent in Mandarin (oral & written)
- Have min. 5 years of working experiences in digital marketing, an e-commerce company, or financial technology
- Perfect understanding of latest digital trend and ability to understand customer behavior and expectations
- Motivated self-starter, agile, and able to work quickly in a constantly evolving competitive landscape
- Good communication, negotiation, persuasive, and presentation skills
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