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Branch Operations Manager

Salary undisclosed

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Company Description

A for Effort is a Math and Science tutoring center in Jakarta, Indonesia, specializing in personalized tutoring sessions for international curriculums.

A Branch Operations Manager oversees the day-to-day operations of a branch, ensuring efficient processes, customer satisfaction, and profitability. The role involves overseeing all processes within the branch, managing staff, maintaining compliance, and meeting financial targets. Key duties include team leadership, customer relations, operational management, risk and compliance oversight, and supporting sales initiatives.

Key Responsibilities:

  • Supervise branch operations and staff.
  • Overseeing all processes within the branch.
  • Ensure customer satisfaction and resolve issues.
  • Manage budgets, costs, and financial reporting.
  • Ensure compliance with regulations and company policies.
  • Monitor performance and implement improvements.