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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Quality Assurance (contact center)

Salary undisclosed

Apply on

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Kami di PT Telmark Integrasi Indonesia sedang mencari individu berbakat dan berdedikasi untuk bergabung dengan tim kami sebagai Quality Assurance (QA) Desk Collection. Jika Anda memiliki perhatian terhadap detail, kemampuan analitis yang baik, serta mahir dalam penggunaan Microsoft Excel, ini adalah kesempatan yang tepat untuk Anda!

Tanggung Jawab:

  • Melakukan monitoring panggilan Desk Collection untuk memastikan kepatuhan terhadap SOP dan regulasi.
  • Mengevaluasi kualitas layanan agen melalui review call dan memberikan feedback.
  • Menyusun laporan evaluasi berkala terkait performa agen dan hasil monitoring.
  • Memberikan pelatihan ulang atau tambahan kepada agen yang memerlukan pengembangan keterampilan.
  • Menganalisis data performa untuk mengidentifikasi tren, masalah, dan area perbaikan.
  • Berkolaborasi dengan tim operasional untuk meningkatkan produktivitas dan kualitas layanan.

Kualifikasi:

  • Pengalaman minimal 1 tahun sebagai Quality Assurance, terutama di bidang Desk Collection atau Customer Service.
  • Mahir dalam penggunaan Microsoft Excel untuk analisis data dan pelaporan (termasuk fungsi pivot table, vlookup, dan analisis data lainnya).
  • Memiliki kemampuan analitis dan detail yang baik.
  • Keterampilan komunikasi yang efektif, baik lisan maupun tulisan.
  • Mampu bekerja secara mandiri maupun dalam tim.
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