E-commerce Account Manager
Salary undisclosed
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Job Description :
- Drive and manage online sales for the brand across various e-commerce platforms (e.g., TikTok Shop, Shopee).
- Develop and execute strategies to meet or exceed sales targets.
- Maintain high standards for store performance on e-commerce marketplaces.
- Optimize store layout, listings, and overall user experience to maximize conversions.
- Create and implement monthly, quarterly, and annual sales plans.
- Develop strategies, campaigns, and targets aligned with business goals.
- Prepare and present detailed sales reports to track performance against targets.
- Use data insights to make informed decisions and adjustments.
- Collaborate with other teams (e.g., logistics, marketing) to ensure smooth inbound and outbound processes.
- Ensure alignment with other departments to support overall business objectives.
- Monitor and analyze product performance across e-commerce platforms.
- Identify trends and opportunities to optimize product offerings.
- Create briefs for social media posts, offline platforms, and advertisements to promote products and campaigns.
- Ensure consistent and effective brand messaging across all channels.
- Manage inventory levels to ensure a healthy stock of products for e-commerce sales.
- Work with supply chain teams to prevent stockout or overstock situations.
- Oversee the financial processes related to e-commerce, including claimable promotions and timely payments.
- Ensure accurate financial records and adherence to budgetary constraints.
- Track and monitor all key metrics related to e-commerce business performance.
- Use analytics to drive continuous improvement and optimize operations.
- Serve as the main point of contact for high-level client interactions and internal collaboration.
- Build and maintain strong relationships with key stakeholders.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.
- 3-5 years of experience in e-commerce account management or a similar role.
- Have experience in fashion and have a good taste in fashion
- Proficient in English
- Proven track record of driving online sales and managing e-commerce operations.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Proficiency in e-commerce platforms like Shopee, Lazada, TikTok Shop, etc.
- Ability to manage multiple projects and prioritize tasks effectively.
- Strong organizational skills with attention to detail.
- Experience with financial processes and budgeting.
- Ability to collaborate effectively with cross-functional team
- WFO from Penjaringan, North Jakarta
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