Senior Technical Writer

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Key Responsibilities

• Documentation Creation: Develop and maintain Business Requirement Document (BRD), Technical Specification Document (TSD), Functional Specification Document (FSD), User Guides / Manual Book, other technical documents to support External Projects.
• Content Development: Collaborate with Solution Engineers, Solution Implementors, Solution Tester and Project Managers to gather information, understand Project features/modules, and translate technical jargon into user-friendly language
• Editing and Proofreading: Review and edit documentation for clarity, grammar, and consistency. Ensure that documents adhere to company standards and style guides.
• Technical Understanding: Stay up-to-date with Officeless Operating System (OOS) - No Code Low Code Development Platform
• Feedback Incorporation: Collect and incorporate feedback from users and stakeholders to continuously improve the quality and usability of documentation.
• Documentation Tools: Utilize various tools and software for creating, managing, and publishing documentation, including content management systems and version control systems.
• Project Management: Manage multiple documentation projects simultaneously, ensuring that deadlines are met and quality standards are upheld.
  
  

Qualifications

• Bachelor’s degree in Information System, Computer Science, or a related field (or equivalent experience).
• 3-5 years of experience in technical writing or a related field. Experience with IT Industry is a plus.
  
  

Skills

• Exceptional writing and editing skills with a strong attention to detail.
• Ability to simplify complex technical information for a non-technical audience.
• Proficiency with documentation tools such as Google Suites, Microsoft Word, Miro, Draw.io or similar.
• Familiarity with markup languages (e.g., Javascript)
• Strong organizational and project management skills.
• Ability to work independently as well as collaboratively in a team environment.
• Experience working in a fast-paced, dynamic environment.
  
  

What You Will Get

• Competitive salary + daily allowance.
• Premium private health insurance (outpatient, inpatient, maternity, dental).
• Early access to salary + flex installment (employee loan) via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours and remote work culture with free co-working space services.
• Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
• Notebook Ownership Program.
• Strategic office location, accessible by MRT.
• Friendly and dynamic work environment.
• Opportunity to take part in growing Indonesia's no. 1 SaaS company
  
  

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!