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Onboarding Administrator

Salary undisclosed

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About the Role:

As an Admin Onboarding Specialist, where you'll play a vital role in guiding clients through the onboarding process for our ESB Product. You'll handle master data and ensure a smooth transition for merchants.

What You’ll Do:

  • Assist merchants with data submission and training.
  • Resolve onboarding issues through proactive communication.
  • Verify and upload accurate data to the ESB Product.
  • Maintain and manage inventory of onboarding materials.
  • Update progress with departments to ensure smooth onboarding.

What capabilities you’ll need (Requirements):

  • D3 or Bachelor’s degree in Management, Administration Related. Senior High School are still welcomed :)
  • Experienced in administrative works.
  • Good communication and coordination skill is needed.
  • Responsive and can quickly implement new things you just learned
  • Good interpersonal skill and orientation to detail.
  • A team player and able to work in a hectic situation.

Bonus points if you have the following skills:

  • Familiar with Microsoft Excel and simple project management tools (ex: Trello)