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Food & Beverage Supervisor

Salary undisclosed

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Company Description

The first Grand Mercure Hotel in Seminyak Bali,the hotel is ideal for business or leisure travellers, with 269 well designed rooms and suites, all day dining restaurant, 3 stunning outdoor pool with a pool bar, 1 ballroom, & 4 meeting rooms. Irresistable cultural touchstones in stunning location, walking distance to Seminyak Beach, renown entertainment and shopping outlets in Legian and Seminyak. Complimentary gym and parking are provided.

Job Description

  • Supervise and oversee the operation/section to maintain service standards
  • Check on employees’ discipline, grooming standards and punctuality
  • Check on guests’ satisfaction levels and properly handle feedback and follow-up
  • Perform opening and closing duties as assigned
  • Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
  • Assist in employees’ development, counselling and resolving staff conflict
  • Report any complaints, incidents or any other irregularities to Management
  • Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipments
  • Carry out light cleaning and maintenance of the pantry area
  • Monitor quality of food and beverage products in every order
  • To ensure that guests receive the attention and service they require
  • Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
  • To motivate, coach and project a positive attitude at all times
  • Help manage employees’ performance appraisals and performance logs
  • Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
  • Carry out any other duties as and when assigned by the Management of the Hotel

Qualifications

  • Experienced in all aspects of restaurants service
  • Must be well-presented and professionally groomed at all times
  • Excellent leader and trainer with solid motivational and teamwork skills
  • Attention to detail and strong interpersonal skills to deal with diverse staff

Additional Information

WHY WORK FOR ACCOR

  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor’s learning programs.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.