Guest Relations Officer
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Company Description
Afterwork Resto & Lounge is a new chill-out spot located in Cakung, in the east of Jakarta. We offer a unique blend of dining and entertainment, providing our guests with premium alcoholic beverages, authentic comfort food, and live music performances. Our goal is to create a vibrant and enjoyable atmosphere where guests can relax and unwind.
Role Description
This is a full-time on-site role for a Guest Relations Officer at Afterwork Resto & Lounge in Cakung. The Guest Relations Officer will be responsible for ensuring customer satisfaction, providing exceptional customer service, handling receptionist duties, and maintaining effective communication with guests.
Qualifications
- Guest Relations, Customer Satisfaction, and Customer Service skills
- Effective Communication skills
- Experience in Receptionist Duties
- Ability to handle high-pressure situations with a positive attitude
- Strong interpersonal skills and a friendly demeanor
- Knowledge of food and beverage offerings
- Ability to multitask and work in a fast-paced environment
- Creative thinking and innovative approach to marketing
- Previous experience in a similar role is a plus
- Fluency in English and Bahasa Indonesia
If you are the employee we are looking for, please send your application via email to [email protected] or [email protected] or via WhatsApp to +62 812-1000-9789