IT Support Infra (Mandarin Speaker)
Salary undisclosed
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Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience 1-2 in IT support, preferably in a data center environment.
- Knowledge of server hardware, operating systems (such as Windows Server, Linux), and networking.
- Familiarity with virtualization technologies (e.g., VMware) and storage systems.
- Strong problem-solving and diagnostic skills.
- Excellent communication and teamwork skills.
- Ability to work under pressure and meet deadlines.
- Chinese language proficiency is a must
Responsibility:
- Monitor and maintain data center equipment, including servers, storage systems, and networking devices.
- Respond promptly to incidents and service requests, diagnosing and resolving technical problems.
- Install, configure, and update software and hardware components.
- Perform regular system backups and ensure data recovery procedures are in place.
- Conduct routine maintenance and preventive checks to minimize downtime.
- Collaborate with other IT teams to implement and support new technologies and infrastructure upgrades.
- Document technical issues and resolutions for future reference.
- Provide on-call support during off-hours as needed.
- Follow security protocols and ensure the data center environment complies with industry standards.
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