Quality Improvement Staff (Mandarin Speaker)
Salary undisclosed
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Job Description
- Collecting and interpreting data
- Analysing results
- Reporting the results back to the relevant members of the business
- Identifying patterns and trends in data sets
- Working alongside teams within the business or the management team to establish business needs
- Defining new data collection and analysis processes
Job Requirements
- Fluent in Mandarin (HSK 5)
- Skilled in handling Microsoft Office: Excel, Word, PPT etc.
- 1-2 years of Logistics Experience
- Ability to drive process improvements.
- Improvement in timely pickup rates: Enhance the pickup timeliness for TikTok, Lazada, AkuLaku, Shopee, and Blibli.
- Manage undelivered orders, weight discrepancies, and ensure the accuracy of order scheduling at branch offices.
- Improve handling of lost items, damages, and complaints.
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