Landside Operations Director - DP World Indonesia

We welcome strategic operations leaders with a passion for optimizing logistics and driving operational excellence to apply for this position based in Jakarta. You will oversee and enhance the barge and landside operations, including container and cargo movement across various assets like Inland Container Depots (ICDs), dry ports, river terminals, and more. You'll play a crucial role in ensuring seamless logistics processes, compliance with safety standards, and exceptional customer satisfaction.

Key Accountabilities

• Oversee daily operations to ensure the smooth handling and transfer of cargo. Lead the landside operations teams, including coordinators, logistics supervisors, and support staff to ensure seamless integration, customer satisfaction and movement of cargo.
• Develop and implement standard operating procedures (SOPs) for landside operations to enhance productivity and efficiency.
• Develop long-term strategies for landside and barge operations to support business growth and operational efficiency. Identify and implement innovative solutions to improve landside operations.
• Monitor industry trends and best practices to keep the terminal at the forefront of operational excellence.
• Set and monitor key performance indicators (KPIs) for landside operations. Analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure all landside operations comply with local, national, and international safety regulations. Develop and implement safety training programs for all landside staff.
• Conduct regular safety audits and risk assessments to identify and mitigate potential hazards.
• Maintain strong relationships with customers to understand their needs and ensure high levels of service. Address and resolve any customer issues or complaints related to landside operations. Work with DP World commercial teams to develop and implement customer service strategies.
• Manage the allocation and utilization of resources, including personnel and equipment. Develop and manage the landside operations budget, ensuring cost-effective use of resources to achieve financial targets.
• Provide leadership and create a rewarding team-based culture, including mentorship and development of staff. Conduct regular performance reviews with team members and provide coaching and feedback.
• Identify training and development needs for landside operations staff. Develop and implement training programs to enhance the skills and capabilities of the team. Foster a culture of continuous improvement and professional development.
• Leverage technology to improve landside operations efficiency and effectiveness. Implement advanced logistics and transportation management systems. Stay updated with technological advancements and integrate relevant technologies into operations

Qualifications, Experience and skills

• Bachelor's degree in logistics, supply chain management, or a related field.
• Extensive experience in port operations, logistics, or a similar industry.
• Strong leadership and team management skills.
• High resilience, excellent problem-solving and decision-making abilities.
• Knowledge of health, safety, and environmental regulations related to landside operations.
• Proficiency in data analysis and performance metrics.

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.