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About us
Established in 2013, HONOR is a leading global provider of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.
We are looking for Aftersales Service Manager to join our team.
Responsibilities
- Responsible for the fit-out, construction and operation of service center.
- Provide service solution planning and design.
- The construction and use of systems and tools, the implementation of the CRM system, and the construction and use of the official website.
- Establish the standard for the operation of each service channel and assume the responsibility for successful promotion.
- VOC treatment and control to ensure service reputation.
- Assist in the management of service spare parts planning and delivery.
Requirements
- BA/MA degree in Information Technology or a related discipline with experience in mobile phone/consumer electronic industry.
- Candidates must be able to converse in English.
- Have team spirit, leadership and ability to work across departments.
- Have enterprising spirit and strong executive power.
- Self-initiative, attention to detail.
- Possess sense of urgency and be accountable to task.
- Possess problem-solving and critical thinking skills.
- Excellent time management skills and ability to prioritize work.
What we offer
- Friendly atmosphere and teamwork spirit
- Interesting and challenging international work environment
- Flexible, open-minded management and a dedicated team
- Opportunity for self-realization in a company with great potential
If you are interested, you may send us your updated resume at [email protected] or apply via LinkedIn.
Start a new journey with HONOR to go beyond!
*Only shortlisted candidates will be contacted.