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- Minimum 10 years of experience leading the design, integration, and management of enterprise infrastructure solutions.
- Ability to work well independently, as well as effectively contribute to a team environment
- Ability to analyze data to create KPI
- Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management
- Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans.
- Certification in Cisco networking and communication technologies.
- Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista)
- Firewalls (such as Palo Alto and Cisco ASA)
- WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.)
- Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA
- Experience in managing/leading customer and support escalations directly
- Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc
- Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc
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