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Junior IT Support

Salary undisclosed

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Hello, Tech Experts!

NUSA is looking for someone who loves tackling tech troubles and helping people become part of our IT support team.

NUSA, short for Nexa Solusi Indonesia, is a technology company located in East Denpasar. As a distinguished Google Cloud Partner in Indonesia, we specialize in crafting cutting-edge web-based systems and applications for the retail and telecommunications sectors. Our portfolio includes groundbreaking solutions like NUSA Gold, Indonesia's leading jewelry management system, and NUSA Asset & Inventory Management, the country's sole cloud-based RFID system. Additionally, we excel in human resources management, customer relationship management, and comprehensive solutions for hotel and property management.

Role Description

This is a contract role for a Junior IT Support. It will be responsible for providing technical assistance, troubleshooting issues, maintaining and monitoring systems, supporting clients, ensuring compliance, and maintaining documentation to ensure the smooth operation and continuous improvement of web-based applications and services. The role is on-site at our East Denpasar location.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Technical Support and Troubleshooting skills.
  • Experience with web servers, databases, and network management.
  • Experience in an IT support role, preferably in a web development or web-based app environment.
  • Knowledge of programming languages and development environments.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and in a team.
  • Knowledge of network administration and security.
  • Willingness to stay updated with the latest technology trends and advancements.