Contact Center Agent
Salary undisclosed
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Company Description
Callkita in Yogyakarta and Solo Raya is a fully integrated contact center that offers robust solutions for organizations looking to improve their customer engagement strategies. By utilizing advanced technology and a unified approach to customer communication, businesses can deliver exceptional service experiences while streamlining their internal processes.
Role Description
This is a full-time on-site role for a Contact Center Agent at Callkita in Yogyakarta. The Contact Center Agent will be responsible for handling customer support, communication with clients, and providing high-quality customer service on a day-to-day basis.
Qualifications
- Customer Support and Customer Service skills
- Strong Communication and Interpersonal Communication abilities
- Computer Literacy
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills
- Previous experience in a customer-facing role is a plus
- Fluency in multiple languages is beneficial
- High school diploma or equivalent required
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