Information Technology Help Desk

Maintains the computer/laptop networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. Monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.

Job Desc & Requirement:

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners, etc.
2. Monitoring and maintaining computer systems and networks
3. Responding in a timely manner to service issues and requests
4. Providing technical support across the business unit (this may be in person or over the phone)
5. Setting up accounts for new users
6. Repairing and replacing equipment as necessary, also testing new technology