Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Technical Support Lead

Salary undisclosed

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Job Purpose

  • To implement and introduce a specialised team that understands data privacy SLA (Service Level Agreement), and SLO (Service Level Objective) of a software company

Duties and Responsibilities

  • Record production issues in both front-end and back-end systems
  • Analyze and report trends in the number of issues recorded
  • Understand and solve problems, ensuring timely resolution or escalation. To communicate progress promply
  • Collaborate with operations, business, and development teams during debugging
  • Support the operations and development teams by providing complete information and temporary solutions or workarounds during bug reporting
  • Identify issue trends and report to stakeholders to improve system stability
  • Able to identify productions issues and introduce technical solutions
  • Ensure the availability of the Tech Support team during scheduled times, including outside working hours, holidays, and weekends
  • Assist in monitoring alerts, validate issues, and escalate them to engineering teams if necessary

Requirements/Qualifications

  • Minimum bachelor's degree from any major. Computer Science or related disciplines provide an advantage
  • Minimum of 3 years of relevant work experience in a similar role. Experience in fintech is a plus
  • Effective troubleshooting skills and structured problem-solving abilities
  • Proficient English skills for discussions and collaborations across stakeholders (English speaking required
  • Ability to work independently with minimal assistance
  • Strong logical and structural thinking
  • Experience managing and mentoring teams, especially in production support for marketing product lines
  • Expertise in troubleshooting, analyzing, and providing solutions for marketing product-related issues
  • Proficient in building and managing tools like FreshDesk for efficient issue tracking and task management
  • Ability to lead special project teams focused on process and knowledge improvement
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