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Front Desk Agent

Salary undisclosed

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Company Description

Swissôtel Nusantara, located in East Kalimantan, Indonesia, is a prestigious new hotel in the Core Precinct IKN of Indonesia's New Capital City. The hotel offers luxurious accommodations, including 191 Premier rooms and suites with modern amenities. Swissôtel Nusantara features adult and kid swimming pools, a gym, spa, kids club, and exceptional restaurant concepts catering to diverse palates. The hotel is surrounded by the lush Endemic Forest Park, creating a peaceful and harmonious connection with nature.

Role Description

This is a full-time on-site role for a Front Desk Agent at Swissôtel Nusantara in East Kalimantan, Indonesia. The Front Desk Agent will be responsible for phone etiquette, receptionist duties, customer service, reservations, and effective communication with guests on a day-to-day basis.

Qualifications

  • Phone Etiquette, Receptionist Duties, and Customer Service skills
  • Experience in handling reservations and managing communication effectively
  • Excellent interpersonal and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Prior experience in the hospitality industry is a plus
  • Fluency in multiple languages is an advantage
  • High school diploma or equivalent