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Ecommerce Operator

Salary undisclosed

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Responsibilities

1. Manage product listings on Shopee and TikTok platforms, ensuring information is accurate and appealing.

2. Optimize product descriptions and images to improve conversion rates and customer satisfaction.

3. Monitor inventory levels to match product supply with market demand.

4. Track and analyze sales data to adjust operational strategies according to market trends.

5. Coordinate internal team communications with Shopee and TikTok platforms to ensure smooth operations.

6. Execute promotional activities and marketing plans to increase brand exposure on target platforms.

7. Manage customer service, including answering inquiries, processing orders, and resolving after-sales issues.

8. Collaborate with content creators and influencers to promote products on TikTok.

Qualifications

1. Bachelor's degree in Marketing, E-commerce, or a related field.

2. At least 1-2 years of e-commerce operations experience, with experience on Shopee and TikTok platforms preferred.

3. Passion for the cosmetic industry and understanding of cosmetic products and consumer needs.

4. Good data analysis skills, proficient in e-commerce platform analytics tools.

5. Excellent organizational skills and attention to detail, capable of managing multiple tasks and projects.

6. Strong communication skills and a team player.

7. Ability to work independently as well as collaboratively within a team.