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Technical Business Associate (Graduate)

Salary undisclosed

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Neurosensum is a forward-thinking company committed to delivering innovative solutions and exceptional service to our clients. We pride ourselves on creating a dynamic and inclusive work environment where new ideas and professional growth are encouraged.

Position Overview: We are seeking a bright and motivated Technical Business Associate (Graduate) to join our team. This entry-level role is ideal for recent graduates who are eager to apply their technical knowledge and business acumen in a real-world setting. As a Technical Business Associate, you will play a crucial role in supporting our customers and ensuring their success with our products and services.

Key Responsibilities:

  • Technical Support: Provide first-line technical assistance to customers, helping them resolve any issues they encounter with our products.
  • Customer Onboarding: Assist in the onboarding process for new customers, ensuring they understand and can effectively use our products and services.
  • Business Analysis: Gather and analyze customer feedback to identify trends and areas for improvement in our products and services.
  • Product Training: Deliver training sessions and create resources to help customers maximize the value of our offerings.
  • Cross-Functional Collaboration: Work closely with the sales, marketing, and development teams to ensure a cohesive approach to customer satisfaction.
  • Documentation: Maintain accurate and detailed records of customer interactions and support activities in our CRM system.
  • Continuous Improvement: Contribute ideas and suggestions for improving our processes, products, and customer experiences.

Qualifications:

  • Recent graduate with a Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
  • Strong technical aptitude and the ability to quickly learn new software and technologies.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • Team player with a proactive attitude and willingness to learn.

What We Offer:

  • Comprehensive training and mentorship program.
  • Opportunities for professional development and career advancement.
  • A collaborative and inclusive work environment.
  • Competitive salary and benefits package.
  • Flexible working hours and work-life balance.

How to Apply: If you are a recent graduate eager to kickstart your career as a Technical Business Associate, we’d love to hear from you and dont hesitate to apply through linkedin!