Service Engineer
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Role Description
This is a full-time on-site role for a Service Engineer at PT Dynatech International in Jakarta, Indonesia. The Service Engineer will be responsible for troubleshooting, field service, technical support, maintenance & repair tasks.
Qualifications
- Troubleshooting and Technical Support skills
- Field Service and Maintenance & Repair skills
- Strong communication skills
- Ability to work independently and collaboratively
- Experience in the engineering or technical field
- Knowledge of machinery and equipment maintenance
- Problem-solving abilities
- Bachelor's degree in Engineering or related field
Job description:
* Delivering services to customers effectively and on time
* Monitoring and maintaining electrical equipment or machinery performance
* Walking customers through how equipment works including how to use it safely
* Explaining new features and suggesting upgrades to customers
* Participating in ongoing training to keep up to date with the latest developments in electrical engineering
* Providing clear customer feedback
* Following government health and safety regulations and the regulations of their employer
Requirements:
- Min. Diploma degree in Electrical Engineering
- 0-2 years experience as Service Engineer, fresh graduates are very welcome to apply
- Troubleshooting, Maintenance, and Technical Support skills
- Good communication, conceptual and analytical thinking
- Problem-solving abilities
- Able to work independently or in a team
- Excellent active listening and customer service skills
- Has valid driving license (SIM A/C) and willing to travel