Content Development & Quality Assurance Officer

Job Desc:

• Design and implement Training Programs based on training plan requirements and according to a client-driven schedule (in collaboration with BINUS UNIVERSITY resources, when required)

• Conduct research and propose new training materials.

• Analysis and review on various training materials.

• Conduct training/project consultation program utilizes internal resources.

• Implement appropriate learning resources, training programs, delivery methods and techniques aligning with individuals and groups requirements.

• Develop, modify and update program curriculum and/or content and materials.

• Develop, and Implement program performance and learning objectives standard to measure training effectiveness.

• Consult with staff members, public and private representatives to update current training information

• Conducts and coordinates training activities.

• Review training program implementation and ensure alignment with performance objectives (i.e., courses, instructors, materials, delivery and content organization)

• Keep track of post program implementation process (i.e., evaluation reports, closing and follow-ups, etc.)

• Update training programs to maintain current with new techniques.

• Actively seek ways to improve training skills and knowledge.

• Conduct assessments and research regarding the employees’ needs for improvement.

• Communicate with various groups to provide information or respond to inquiries regarding training.

• Maintain project record and documentation process (e.g., personnel assignment, minutes of meeting, Berita Acara, report, delivery order, etc.)

• Communicate with operational team related to PRF process and invoicing clients

• Facilitate meetings of trainers, facilitators or subject matter experts to review the effectiveness of previous programs and information to identify future training needs.

• Implement strategies to strengthen the position of the BINUS CREATES Training’s program among other competitors with similar services.

• Conduct activity to enhance understanding on customer’s need and opinion.

• Build and maintain relation with various institutions to gain professionally experienced instructor, trend of similar service and competitors’ program offering.

• Attend scheduled meetings with client as required and conduct field study when required.

• Organize activities to obtain new internal resources from BINUS UNIVERSITY (via selection, train for trainers and sit in activities)

• Maintain good relations & communication with former and future clients.

• Provide Report to direct Supervisor

• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)

• Perform activities related to Quality Management System

• Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement:

• Minimum Bachelor Degree

• Minimum 3 years of working experience

• Have an experience in Education Industry

• Knowledge on training or instructional strategies and methodologies

• Knowledge on theory or principles as applied to adult learning