CRM Intern

This is an exciting opportunity to join Zalora’s Customer Relationship Management team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to Senior CRM, this role is based in South Jakarta, Indonesia. This is a unique, exciting opportunity to influence minds and to make a positive difference to ZALORA, and to your career.

Responsibilities:

• Support the CRM team in developing innovative CRM channel campaigns (e.g., push notifications, email, in-app messaging, etc.) from the campaign brief through to execution
• Support the CRM activities across all departments
• Continuously follow up and optimize the performance of all CRM by analyzing data
• Ensure all CRM campaigns are consistent through the use of segmentation.
• Increase campaign performance through creative testing and performance reviews
• Analyze the success of CRM campaigns and use this to develop a long-term strategy.
• Building, sending and reporting on all ZALORA campaign emails This will include: creating and editing HTML emails
  
  

Requirements :

• Minimum Final Semester from Information System major study is preferred
• Good analytical skills
• Ability to build and maintain friendly, professional relationships with colleagues, clients and contractors.
• Computer literate, knowledge of Microsoft suite and HTML
• Good copywriting skills
• A real passion for the internet and online retail (Fashion preferred but not essential).
• A proactive attitude and must be able to thrive in a varied and fast paced environment.
  
  

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals
  
  

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The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.