Butler

Job Ad: Butler Hidden Hills Villas, a proud member of Small Luxury Hotels of the World

Are you passionate about delivering exceptional service in a luxury setting, luxury or boutique luxury hotel or fine-dine restaurant? We are seeking an experienced Butler with a strong background in fine dining & wine, to join our team at Hidden Hills Villas as well as Hidden Gem, the signature restaurant of Hidden Hills Villas, a family-owned boutique luxury villa resort in Uluwatu, Bali. Our resort is a proud member of Small Luxury Hotels of the World, affiliated with Hilton.

ABOUT US:

Located in beautiful Bali, our resort features 14 exclusive villas with 22 luxurious rooms. Hidden Gem offers an exquisite dining experience with farm-to-table cuisine, complemented by a carefully curated wine selection, including one of Bali’s largest wine-by-the-glass offerings. We’re also excited to open our brand-new Hidden Gem Spa this October.

WHO WE ARE:

Founded by entrepreneur, hotelier, and entertainer Max Loong, who is also a certified sommelier, our resort is driven by a passion for luxury hospitality. We are a close-knit team dedicated to delivering outstanding service and creating unforgettable experiences for our guests.

THE ROLE:

We are looking for a skilled Butler / Waitstaff who is not only passionate about fine dining and wine but also has the experience to deliver top-tier service in a luxury environment. This role is integral to ensuring that our guests enjoy a seamless and elevated dining experience. With your expertise, you will enhance our guests’ stay by providing personalized service that exceeds expectations and by creating once-in-a-lifetime experiences. You will be required to be trained extensively in wine, so a keen interest in the world of wine is needed for any applicant.

KEY RESPONSIBILITIES:

• Provide attentive, personalized service to guests, ensuring their needs are met with discretion and efficiency.

• Serve meals and beverages to guests with impeccable timing and presentation.

• Offer expert advice on wine pairings and menu selections, enhancing the overall dining experience.

• Assist in maintaining the highest standards of cleanliness and organization within the dining areas and kitchen.

• Act as a concierge, offering knowledgeable recommendations about local attractions, dining, and activities.

• Build strong guest relations, ensuring every guest feels valued and attended to, with a flair for creating unforgettable experiences.

• Continuously learn about our menu, wine offerings, and service standards to provide the best possible experience for our guests.

QUALIFICATIONS:

• Minimum of 2 years of experience as a waiter or butler in a luxury hotel, fine dining, or semi-fine dining, hotspot restaurant.

• Prior knowledge of wine, with a genuine passion and interest to improve knowledge further.

• Strong communication and salesmanship skills, with the ability to confidently upsell and recommend menu items.

• Ability to work well in a team and thrive in a fast-paced, high-pressure environment.

• Good conversational English skills required, with a willingness to improve.

WHY JOIN US?

• Be part of a supportive team in a beautiful, inspiring location.

• Take your career to the next level in a luxury hospitality environment.

• Contribute to a prestigious brand that values quality, service, and attention to detail.

If you are a dedicated hospitality professional with a passion for excellence, we would love to hear from you. In addition to applying via LinkedIn, you may also send your CV to [email protected] & [email protected].

Apply Now and Elevate Your Career in Our Little Paradise!