Senior Analyst, Key Account Management-Surabaya
Salary undisclosed
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Team And Role Introduction
A Key Account Manager endeavors to build and improve relationships with one of select priority sellers, with the goal of growing their business in a sustainable fashion. Likewise, by building one of the platform's top sellers, the Key Account Manager supports one of the leading pillars in commercial development.
Responsibilities
1、Manage and develop strategic accounts, focusing on long-term partnerships and revenue growth.
2、Identify new business opportunities within assigned key accounts, proposing innovative solutions to meet their evolving needs.
3、Collaborate with cross-functional teams (e.g., product, marketing, and operations) to align strategies and ensure customer satisfaction.
4、Negotiate and close deals, achieving or exceeding sales targets while maintaining a high level of customer service.
5、Monitor market trends and competitors' activities to inform strategic decision-making and maintain a competitive edge.
6、Regularly report on account performance, providing insights and recommendations for improvement.
7、Build and maintain strong relationships with key stakeholders, becoming a trusted advisor to drive business success.
Job Requirements
Requirements/Qualifications(must have):
1、Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus.
2、Minimum of 3 years of experience in key account management or similar roles, preferably in a B2B environment.
3、Proven track record of achieving sales targets and managing strategic accounts in a fast-paced industry.
4、Excellent communication and negotiation skills, with the ability to influence at all levels of an organization.
5、Strong analytical skills to interpret market data, identify trends, and make strategic recommendations.
6、Experience working in a global organization, with an understanding of cross-cultural dynamics and international business practices.
7、Fluent in English, additional languages a plus, and proficiency in CRM software.
A Key Account Manager endeavors to build and improve relationships with one of select priority sellers, with the goal of growing their business in a sustainable fashion. Likewise, by building one of the platform's top sellers, the Key Account Manager supports one of the leading pillars in commercial development.
Responsibilities
1、Manage and develop strategic accounts, focusing on long-term partnerships and revenue growth.
2、Identify new business opportunities within assigned key accounts, proposing innovative solutions to meet their evolving needs.
3、Collaborate with cross-functional teams (e.g., product, marketing, and operations) to align strategies and ensure customer satisfaction.
4、Negotiate and close deals, achieving or exceeding sales targets while maintaining a high level of customer service.
5、Monitor market trends and competitors' activities to inform strategic decision-making and maintain a competitive edge.
6、Regularly report on account performance, providing insights and recommendations for improvement.
7、Build and maintain strong relationships with key stakeholders, becoming a trusted advisor to drive business success.
Job Requirements
Requirements/Qualifications(must have):
1、Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus.
2、Minimum of 3 years of experience in key account management or similar roles, preferably in a B2B environment.
3、Proven track record of achieving sales targets and managing strategic accounts in a fast-paced industry.
4、Excellent communication and negotiation skills, with the ability to influence at all levels of an organization.
5、Strong analytical skills to interpret market data, identify trends, and make strategic recommendations.
6、Experience working in a global organization, with an understanding of cross-cultural dynamics and international business practices.
7、Fluent in English, additional languages a plus, and proficiency in CRM software.
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