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Field Sales Specialist

Salary undisclosed

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OBJECTIVES


  • Plans and manages medium-sized Business Customers


Job Duties


  • More focusing on seek and prospects for medium business customers (MBC) targets to win new customers, (new customer: no trading on the last 12 months)
  • Nurture the customers’ business over 12 months before hand over to CS/OPS by retain and grow customer additional business, increase share of wallet from existing MBC
  • Maintains and develop relationship with customer and their affiliate by conducting joins customer visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
  • Take a role as marketing intelligent by updating market conditions including any new government regulation
  • Assesses the type and size of customer needs and recommends solutions based on customer needs by using industry knowledge
  • Closes business connecting a customer need with a DHL solution and the value it may create for the customer
  • Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
  • Completely uses DGF ISell/CRM as long as to be responsible in maintains ISell/CRM data quality
  • Transfers SC with high value potential to key account Sales channel and opportunities with lower value to CS/OPS or account bucket in ISELL (in case lead was not assigned correctly)
  • Comply with QHSE procedure and regulation including actively participate in all QHSE program


Job Requirements


  • Education background minimum Bachelor Degree, Master Degree is an advantage
  • Experience in Sales and Marketing minimum 2 years, logistic background is an advantage
  • English Fluency both in writing and speaking
  • Computer Literacy is a must
  • Results oriented without compromising Respect
  • Has all technical competencies that required by the position
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