Manager II, Product Management (Solutions)
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Title: Manager II, Product Management (Solutions)
Location: Jakarta Indonesia
Job Title: Product Manager, Indonesia Market (Manager II, Jakarta)
About Circles.Life
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.
Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.
Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.
We are backed by global investors such as Warburg Pincus, Peak XV (f.k.a. Sequoia), EDBI and Founders Fund – renowned backers of industry-shaking innovators.
About This Role
We are seeking a dynamic and experienced Product Manager to act as the local representative for the implementation of our global SaaS platform in Indonesia. This role involves a blend of technical acumen, client-facing skills, and a deep understanding of market-specific needs. The ideal candidate will be responsible for collaborating with various teams to ensure the successful delivery and adaptation of our product in line with client expectations and market requirements.
Key Responsibilities
Collaboration with Cross-Functional Teams:
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Location: Jakarta Indonesia
Job Title: Product Manager, Indonesia Market (Manager II, Jakarta)
About Circles.Life
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.
Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.
Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.
We are backed by global investors such as Warburg Pincus, Peak XV (f.k.a. Sequoia), EDBI and Founders Fund – renowned backers of industry-shaking innovators.
About This Role
We are seeking a dynamic and experienced Product Manager to act as the local representative for the implementation of our global SaaS platform in Indonesia. This role involves a blend of technical acumen, client-facing skills, and a deep understanding of market-specific needs. The ideal candidate will be responsible for collaborating with various teams to ensure the successful delivery and adaptation of our product in line with client expectations and market requirements.
Key Responsibilities
Collaboration with Cross-Functional Teams:
- Work closely with client delivery teams, core product team, third-party partners, and engineering teams to ensure seamless implementation and delivery of key outcomes for clients.
- Act as a bridge between the global product team and local market needs, ensuring clear communication and alignment of objectives, capabilities, and requirements.
- Collaborate with stakeholders to define detailed product requirements, user stories, and acceptance criteria.
- Ensure that the voice of the customer is heard and integrated into product development.
- Actively participate in sprint planning, backlog grooming, and sprint reviews.
- Ensure that development teams and partners have a clear understanding of product requirements and deliver on these effectively.
- Ensure readiness across functions (including product, engineering, operations, go-to-market, customer support) and certify product prior to launch
- Ensure end-to-end local product functionality and quality control, prior to launch
- Consult value proposition and go-to-market owners on platform capabilities, ensuring alignment with how the SaaS platform might deliver the proposition.
- Stay abreast of market trends and competitor activities to inform product development.
- Contribute to the enhancement of our core product offerings based on insights and feedback gathered from client engagements and delivery experiences.
- Proactively identify potential risks in product implementation and devise effective solutions.
- Navigate challenges to ensure successful product launches and sustained performance.
- Demonstrate outstanding collaboration and communication skills, both internally and with external partners.
- Ensure that stakeholders are kept informed and engaged throughout the launch journey.
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
- Fluency in both English and Bahasa Indonesia (written and spoken).
- Proven experience in product management, preferably in a SaaS or technology-focused environment.
- Strong understanding of Agile methodologies and product development lifecycles.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to work effectively in a fast-paced, cross-functional, and multicultural environment.
- Experience in managing product launches and understanding market-specific requirements.
- Opportunity to work with cutting-edge technology in the telco space.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Chance to make a significant impact on enterprise client success.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
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