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Company Description
Our mission is to source, roast, and deliver exceptional Indonesian coffee worldwide, supported by a strong, expert, and dedicated team that drives both quality and financial success. We foster sustainable practices and create lasting relationships with farmers, aiming to establish Tanamera Coffee as a global leader in Indonesian specialty coffee. With 51 international awards, including 'Champion International Roaster', Tanamera Coffee has gained a reputation for producing exclusive world-class coffee from renowned coffee-growing regions in Indonesia.
Role Description
This is a full-time on-site role for a Store Manager at Tanamera Coffee Indonesia in Batam, Riau Islands. The Store Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, implementing store policies, and maintaining retail loss prevention strategies.
Qualifications
- Bachelor's degree in Business Administration or related field.
- Experience as a Store Manager or in a similar management role.
- Strong leadership and team management skill.
- Ability to motivate and guide employees to achieve sales and performance targets.
- Strong interpersonal and communication skills.
- Customer Satisfaction and Customer Service skills.
- Ability to analyze financial reports, including sales data and budget management.
- Proficiency in POS systems and other relevant software.
- Prior experience in the coffee industry is a plus.
