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PT VADS Indonesia

Founded by : Telekom Malaysia Berhad (TM) Group, 1 January 2008

Kota Jakarta Selatan, Indonesia
Professional Services
More than 5000 employees
https://www.vads.co.id/career/

About the Company

PT VADS Indonesia is a well-established outsourcing contact center company based in Indonesia, founded in 1991 and a subsidiary of TM ONE, the business and technology solutions arm of Telekom Malaysia Berhad (TM) Group.

 

Offering a variety of contact center services, including customer service, telemarketing, IT help desk, and back-office support, VADS Indonesia stands out with its extensive experience, skilled team, advanced technology, and flexible service offerings.

 

Having collaborated with notable companies in Indonesia such as Bank Mandiri, Tokopedia, and Traveloka, VADS Indonesia has earned recognition, including the "Best Contact Center Outsourcing Company" award from the Indonesia Contact Center Association (ICCA) in 2022 and being listed among the "Top 100 Contact Center Outsourcing Companies in Asia" by Call Centre Asia in 2021. When considering PT VADS Indonesia, potential clients should evaluate the scope of services, competitive pricing, and service quality through customer reviews. Overall, PT VADS Indonesia is a reliable and experienced outsourcing contact center, offering quality services at competitive prices, making it a trustworthy choice for businesses seeking comprehensive contact center solutions.

Industry Type

According to the GICS (Global Industry Classification Standard) version of March 2023, PT VADS Indonesia’s industry classification falls within the following categories:
  • Sector: Industrials
  • Industry group: Commercial & Professional Services
  • Industry: Professional Services
  • Sub-Industry: Data Processing & Outsourced Services
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Company Address

Primary Nariba Office Tower, Jl. Mampang Prapatan No. 39, Mampang Parapatan. Jakarta Selatan Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12790

Source : Google maps

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